Frequently Asked Questions

Consultation fee is 20,000 UGX, however if you want to take your prescription away from the practice we charge 50,000 UGX.

A normal consultation will not exceed 20 mins, however more complicated eye defects which require more investigation may lengthen the examination time to 30 mins.

If you are ordering lenses we have in stock your glasses can be ready same day if ordered before 11am. Overseas orders can take up to 2 weeks.

Please send an email to [email protected] detailing the proposed date, venue and expected number of people.

An Optometrist is the primary eye healthcare professional licensed to practice Optometry, which mainly involves performing eye exams and vision tests, prescribing and dispensing corrective lenses, detecting certain eye abnormalities, and prescribing medicines for eye diseases. An Ophthalmologist is a medical doctor who specializes in eye care and is licensed to practice medicine and surgery. They can perform surgeries on the eye, diagnose all eye diseases in addition to prescribing and fitting eyeglasses and contact lenses.

Our optometrists will check the health of both the inner and outer eye. Even if you think your vision is fine , eyes can show early signs of other diseases or conditions in the body such as diabetes or high blood pressure. So it is always worth getting them checked out as part of a general overall health checkup.

If you are ordering lenses we have in stock your glasses can be ready same day if ordered before 11am. Overseas orders can take up to 2 weeks.

The three most common refractive errors are Myopia – Near Sightedness Hyperopia –Far sightedness Astigmatism – This is caused by an unevenness in the cornea which causes blurred vision at all distances Presbyopia – This is simply the natural deterioration of the eye’s lens due to age. Typically it is noticeable by the time a person reaches their late 30’s as it is part of the natural ageing process. Prescriptions are written in units called diopters, they are measured in intervals of 0.25 steps and will either positive (+) or negative (-) Sphere: If you suffer from Myopia( short sightedness) the prescription will be negative (e.g -1.00, -1.25,-1.50), if you have hyperopia ( long sightedness) the prescription will be positive (e.g +1.00, +1.25, +1.50). The higher the number the stronger the prescription. Cylinder: If you have astigmatism, this simply denotes the amount of diopters (or degrees) between your corneas deepest and shallowest curves.

No the reason you will need two different prescriptions for spectacles and contact lenses is because of the way each works with the eye. Contact lenses are in contact with the eye and spectacles sit further away, the prescription may be different because of the way your eye focuses through each lens.

You can pay by Cash, Visa card, Mtn Momo pay or Airtel Money.

At the checkout page select the Pesapal payment option and follow the instructions.

Please send your inquiry on whatsapp +256706131219 with your name and order number.